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Quality Control - Preparing for the Future

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Author outlines ideas for future management strategies and the costs (positive or negative) of "quality".

Quality Control - Problem Solving Techniques

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Formal problem solving methods (Pareto analysis, Ishikawa diagrams and other statistical methods) are discussed as are informal approaches (brainstorming, flow charts).

Quality Control - Process Capability

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Process capability is defined as the inherent reproducibility of a product formed by a given process. A simple statistical approach is given with equations and the use of the method explained.

Quality Control - Process Control - Special Cases

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Discussion of over-control, under control; no control and use of in appropriate measurement (of quality) scale. 5 refs.

Quality Control - Process Control for Short Runs

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Tutorial on implementation with stats theory summarised and equation shown. 2 refs.

Quality control - professionalism in a changing world

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Comments on certification and training, and AESF and other bodies which confer & validate.

Quality Control - Pt 2. Quality Assurance

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Discussion of very simple statistics applied to QA, presented in a homespun fashion.

Quality Control - Sampling & Sample Plans

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A guide to sampling and drawing up sampling strategies using defect matrix formats. ASTM B 602 is cited. 9 refs.

Quality Control - Sampling & Statistical Inference

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Graphs & diagrams illustrate application of statistics to QC. 4 refs.

Quality control - seeking happy customers

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Hymn to securing customer satisfaction (and locking on to customers) with examples from well-known US majors.

Quality Control - Selected Problem Solving Techniques

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Discourse on brainstorming, flowcharts and other methods to improve performance. 1 ref

Quality control - setting training objectives

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Homily on benefits of training, who would benefit, how to offer training etc.

Quality control - six-sigma controversy

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Title system is latest statistical management & production tool, with its roots in, or related to, TQM, Taguchi, Pareto, SPC and other widely accepted methods. It follows the much earlier 3-sigma concept and relates distribution of results (e.g tolerances) about a mean, and their relationship to max and min. limits. Protagonists see this as powerful tool to monitor manufacturing and predict outcomes. Opponents highlight numerous apparent faults. The concept thus remains controversial.

Quality control - SPC quandaries

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SPC (statistical process control) does not always provide an answer and its weaknesses are explored, with means of "fine-tuning" it. Concept of "process capability" is defined & discussed with its uses in metal finishing & manufacturing.

Quality Control - Strategies

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A range of strategies for QC are summarised, most drawn from textbooks or similar sources. 8 refs